(Download) "Summary "What Customers Crave by Nicholas Webb"" by Summary & Analysis Book ~ eBook PDF Kindle ePub Free
eBook details
- Title: Summary "What Customers Crave by Nicholas Webb"
- Author : Summary & Analysis Book
- Release Date : January 27, 2021
- Genre: Study Aids,Books,Reference,
- Pages : * pages
- Size : 125 KB
Description
NOTE: This is a summary of the book and not the original book.
SUMMARY OF "What Customers Crave by Nicholas Webb".
You have heard the adage, "the customer is always right," but do you really know how to put this principle into practice? In What Customers Crave, Nicholas J. Webb claims that over the years, entrepreneurs have lost sight of what works to keep their customers happy. Webb wants you to bring your customers back to where they belong: at the center of attention in your business. He created a system of what he calls "touchpoints," to make sure your customers are content every step of the way.
Do you know what your customers crave, and more importantly how to fulfill their craving?
By reading this summary, you will learn how to make your customers feel satisfied, and how to ensure they will keep coming back to you for years to come!
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